Terms & Conditions
Arrowhead Dobermans
Effective Date: November 3, 2026
Website: https://www.arrowheaddobermans.com
1. Acceptance of Terms
Welcome to Arrowhead Dobermans.
These Terms & Conditions govern the use of the Arrowhead Dobermans website, online contact forms, customer communications, and related services.
By accessing the website, submitting information, or using available services, visitors agree to these Terms & Conditions to the extent permitted by applicable law.
Separate written agreements may apply to puppy purchases, reservations, Holter monitor rentals, and other transactions. Where a separate signed agreement conflicts with these general website terms, the transaction-specific agreement will control, subject to applicable law.
2. About Arrowhead Dobermans
Arrowhead Dobermans is a Kentucky-based business specializing in European Dobermans, responsible breeding practices, puppy placement, and related pet products and services.
Business offerings may include Doberman puppies, puppy-related supplies, ear posting kits, Holter monitor rentals, and customer support.
Products, services, availability, and pricing are subject to change.
3. Website Information
Information presented on the website is provided for general informational and business purposes.
Arrowhead Dobermans makes reasonable efforts to provide accurate descriptions, pricing, availability, and service information.
Website content may be updated or corrected when necessary.
Submitting an inquiry or application does not guarantee product availability, puppy placement, reservation approval, or acceptance of an order.
4. Puppy Applications and Reservations
Submitting a puppy application does not guarantee approval, a particular puppy, or placement.
Puppy placement decisions may consider temperament, household compatibility, availability, and other relevant factors.
Reservations, deposits, purchase prices, health guarantees, registration terms, and other conditions are governed by the applicable puppy sales agreement.
Any cancellation, refund, forfeiture, or transfer provisions will be determined by the applicable agreement and governing law.
5. Products and Online Orders
Orders for products, including ear posting kits and related supplies, are subject to product availability and applicable checkout terms.
Prices, shipping costs, processing timelines, and payment options are presented during the ordering process or otherwise communicated before purchase.
Returns, replacements, refunds, and product warranties, if applicable, are governed by the policies disclosed for the relevant purchase and applicable consumer protection laws.
6. Holter Monitor Rentals
Holter monitor rentals are governed by the applicable rental agreement.
Rental agreements may establish equipment responsibilities, deposits, shipping arrangements, rental periods, late fees, loss or damage assessments, return requirements, and other applicable terms.
Customers are responsible for reviewing and accepting the rental agreement before completing a rental.
Holter monitoring equipment and associated services do not replace veterinary examination, diagnosis, or treatment. Veterinary concerns should be directed to a licensed veterinarian.
7. Payments and Deposits
Payments may be accepted through approved payment methods identified during checkout or in applicable agreements.
Deposits, installment arrangements, balances due, additional service charges, and refunds are governed by the terms disclosed for the specific transaction.
Arrowhead Dobermans may require payment verification before releasing products, equipment, or puppies, as permitted by law.
8. SMS/MMS Messaging Terms
Program Name: Arrowhead Dobermans Customer Communications
Program Description: Arrowhead Dobermans provides text messaging for prospective and existing customers who have consented to receive communications regarding puppy inquiries, applications, reservations, appointments, Holter monitor rentals, products, orders, delivery updates, and customer support.
Consent: Customers may opt in through an optional website checkbox or another documented consent method. SMS consent is voluntary and is not a condition of purchase.
Message Frequency: Message frequency varies depending on customer inquiries, transactions, and ongoing communications.
Message and Data Rates: Message and data rates may apply according to the customer's mobile carrier and service plan.
Opt-Out: Customers may reply STOP at any time to unsubscribe from SMS communications. A confirmation message may be sent after an opt-out request.
Help: Customers may reply HELP for assistance or contact Arrowhead Dobermans at contact@arrowheaddobermans.com.
Privacy: Mobile phone numbers and SMS opt-in consent information are not sold or shared with third parties or affiliates for marketing or promotional purposes. Additional information is available in the Arrowhead Dobermans Privacy Policy.
Delivery: Message delivery and timing depend on mobile carriers, network conditions, and service availability. Mobile carriers are not liable for delayed or undelivered messages.
9. Email and Telephone Communications
Customers who contact Arrowhead Dobermans may receive responses through email, telephone, or another appropriate communication channel.
Where authorized and legally permitted, telephone communications may be recorded for recordkeeping, customer service, and transaction documentation.
Customers are responsible for providing accurate contact information and notifying Arrowhead Dobermans when that information changes.
10. Customer Responsibilities
Website visitors and customers agree to:
Provide accurate and truthful information when submitting forms or completing transactions.
Use the website and communication services for lawful purposes.
Avoid fraudulent, abusive, threatening, or misleading communications.
Respect applicable purchase, reservation, and rental agreements.
Refrain from attempting unauthorized access to the website or associated systems.
Arrowhead Dobermans may decline or discontinue communications or services where necessary to address misuse, fraud, safety concerns, or violations of applicable terms, subject to existing contractual obligations and applicable law.
11. Intellectual Property
Website content, photographs, written materials, graphics, logos, and business branding are owned by Arrowhead Dobermans or used with appropriate permission.
Content may not be reproduced, republished, or used commercially without authorization, except where permitted by law.
12. Third-Party Services
The website may use third-party providers for hosting, payments, shipping, telecommunications, electronic signatures, and other functions.
Use of certain third-party services may be subject to additional terms or privacy policies established by those providers.
13. Disclaimer and Limitation of Liability
Arrowhead Dobermans makes reasonable efforts to maintain accurate website information and reliable online services but cannot guarantee uninterrupted access or error-free operation.
To the extent permitted by applicable law, Arrowhead Dobermans is not responsible for losses arising solely from temporary website outages, third-party telecommunications failures, or other events beyond reasonable control.
Nothing in these Terms & Conditions limits rights, remedies, warranties, or liabilities that cannot legally be excluded.
14. Applicable Law
These Terms & Conditions are governed by the laws of the Commonwealth of Kentucky, except where mandatory applicable law provides otherwise.
Any disputes will be addressed according to applicable law and any enforceable terms in a separate transaction-specific agreement.
15. Changes to Terms
Arrowhead Dobermans may revise these Terms & Conditions as business operations, products, communication services, or legal requirements change.
Updated terms will be published on the website with a revised effective date.
Changes do not retroactively replace the terms of an existing signed agreement unless the parties agree or applicable law permits.
16. Contact Information
For questions concerning these Terms & Conditions, purchases, rentals, or customer communications, contact:
Arrowhead Dobermans
Ashland, Kentucky
Email: contact@arrowheaddobermans.com
Website: https://www.arrowheaddobermans.com